VNPT is committed to protecting your privacy. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the interests of our customers.
I. Purpose of Information Collection
- Respond to customer requests for products and services, record order information to comply with your requirements.
- Contact customers for the purpose of developing business relationships.
- Contact you for marketing purposes: survey, update promotions, discounts, ... organized by VNPT for customers.
- Inform you about our company; support you when you have complaints, comments in the fastest way.
- Comply with the provisions of current laws.
- If you choose not to provide the personal information required to process your request, we may not provide the corresponding service.
II. Scope of information collection
- To access the website and use the service at https://vnface.vnpt.vn/ , you will be required to register an account with us. Personal information, including Full name, Email, Phone number, Company name, Other additional information if any. We may collect information at our websites in two ways: (1) directly (for example, when you provide information, such as your name, email address, designation, company, country and phone number, to subscribe to a newsletter or to comment on a forum website) and (2) indirectly (for example, through our website technology, we may collect collect certain information such as your IP address, demographics, computer operating system and browser type).
- We do not try to track your personal information to identify you, but collect this contact information to generate web traffic routing, diagnose problems with our webmaster servers me, to better understand how you interact with our website and services, and redesign and upgrade the website for better use. If you choose not to provide the personal information required to process your request, we may not provide the corresponding service.
- In some cases, the information we actively collect includes: Information about your location. With the user's consent to grant permission to the background-running application, data about your geographical location will be stored on the device.
- When you need to contact us, you provide information through the contact form on the webiste https://vnface.vnpt.vn/ , we will save the information to contact you.
- To issue an electronic invoice for each payment, you will be required to add additional information such as Full name, Name of unit, Tax code, Address, Phone number, Email, Other additional information if any.
III. Scope of information use
We attach great importance to the security of your information. We are committed not to arbitrarily use customer information for purposes that do not bring benefits to customers. We are committed not to trade or exchange your confidential information with any third parties. However, in the following special circumstances, we may reasonably share customer information:
- With the consent of the customer
- To protect the interests of the company and its partners, we only disclose personal information of customers when we are sure that such information can protect the interests and assets of the company. our company and related partners. Such information will be lawfully disclosed in accordance with the Laws of Vietnam
- At the request of government agencies when we see it in accordance with Vietnamese law
- In some cases where it is necessary to provide customer information, such as promotions sponsored by a third party, for example, we will notify you before your information. to shared. You have the right to decide whether to consent to information sharing or to participate
IV. Information storage time
- We will store Personal Information provided by Customer on internal systems during the process of providing services to Customer, or until the purpose of collection is fulfilled, or when Customer requests to cancel. the information provided.
- Your personal data such as attendance photos, attendance information when using the vnFace service will be deleted automatically after 90 days or according to your needs.
V. Persons or organizations that may have access to users' personal information
- We do not share your personal information with companies, organizations or individuals outside the VNPT group in accordance with the law.
- However, we may share your personal information within vnFace or with any of its subsidiaries, business partners, service providers, authorized third party agents or contractors in anywhere in the world for the purposes of processing, storing data or to provide a requested service or transaction, after ensuring that such entities are contractually bound by an obligation of data confidentiality.
- When required, we may disclose personal information to external law enforcement or regulatory agencies, in order to comply with legal obligations.
- We do not intend for our websites or online services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described in this Privacy Statement.
- In the event that the information server is attacked by a hacker leading to the loss of personal data, vnFace will be responsible for reporting the incident to the investigating authorities for timely handling and notifying you.
VI. Address of the unit that collects and manages personal information
- VNPT Information Technology Company - Branch of Vietnam Posts and Telecommunications Group
- Business registration address: No. 57 Huynh Thuc Khang Street, Lang Ha Ward, Dong Da District, Hanoi City.
- Office: No. 97 Nguyen Chi Thanh Street, Lang Ha, Dong Da, Hanoi
- Phone number: 0243.553.3388
VII. Means and tools for you to access and correct personal data
Customers can exercise the above rights by accessing the website themselves or contacting us through the forms published on the website https://vnface.vnpt.vn/.
VIII. Mechanism for receiving and resolving complaints related to the misuse of personal information or the reported scope
Mechanism for receiving and resolving complaints related to the misuse of personal information or the reported scope. We understand that your interests in protecting personal information are also our responsibility, so in case of any questions or comments related to vnFace's privacy policy, and Regarding the use of personal information for the wrong purpose or the notified scope, please contact us via the phone number or email address or contact address published on the website https://vnface.vnpt.vn/.
IX. Data security
vnFace is committed to protecting your personal information with the Group's security measures. These measures will help protect data against misuse, loss, leakage and/or alteration of information. Access to your personal information is restricted to allow vnFace staff to provide services at your request and or for vnFace's internal audit and audit activities and for the purposes of its obligations. law. We seriously require that our employees, in any way, protect your personal information and use all recognized security measurements, technologies and processes for the purpose. This is in compliance with government permitting regulations.
X. Payment information privacy policy
- Privacy statement
The payment system on the website https://vnface.vnpt.vn/ has payment methods via e-wallets and payment cards (international payment cards and domestic payment cards) provided by gateway partners. payment VNPT Pay, has been licensed and managed by the State Bank of Vietnam. Accordingly, the payment security standards on the website https://vnface.vnpt.vn/ ensure compliance with security standards for electronic payment transactions.
- Privacy Policy
The policy of payment transactions by payment methods via e-wallets and international payment cards, domestic payment cards to ensure compliance with international security standards of VNPT Pay payment gateway partners include:
- Dual security with OTP and 6-digit password
- Security features 3-D Secure
- Meets GeoTrust security standards
Your personal information is stored and secured at system servers and is kept safe in accordance with the regulations of the State Bank. Activities that directly interact with servers and machines located in Data Centers must strictly comply with regulations and procedures on safety, security and confidentiality according to regulations. regulations; meet the requirements of information technology safety and security in accordance with regulations of the State Bank and other international security, safety and confidentiality standards.
- Privacy policy for payment transactions on https://vnface.vnpt.vn/ for customers
vnFace only stores the transaction code that has been encrypted by the VNPT Pay payment gateway partner to reconcile payments with the VNPT Pay payment gateway and provides a function that allows you to view the transaction history. vnFace does not directly store customers' wallet and card information. The security of customer's wallet and payment card information is done by a licensed payment gateway partner VNPT Pay.
We commit and ensure to strictly implement necessary security measures for all online payment activities performed on the website https://vnface.vnpt.vn/.
XI. Links to other websites
This website contains links to other websites but they are not vnFace websites and are not under the control of vnFace. vnFace is not responsible for the privacy practices or the content and transactions of such websites. You are required to carefully read the Privacy section of such linked websites to ensure that you fully understand how personal information is collected and shared before providing your own information. guest. You are responsible for all risks that may occur when using such websites.
XII. Changes to the Privacy Statement
vnFace reserves the right to change, edit, add or remove all or part of this Privacy Statement at its sole discretion at any time. It is therefore your responsibility to regularly review this statement. Changes to this Privacy Statement will be posted on this website to notify you of them. These changes will also take effect when they are posted. Your continued use of this statement constitutes your agreement to all such terms.
XIII. Personal data protection policy
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